Can you service my fire?
We can service your gas fire if it was originally installed by Aspect Fires, but this can also be done by any Gas Safe engineer.
Will you install my stove/gas fire/fireplace?
We offer an installation service for any products we have sold within our installation area (approx. 25-mile radius of our showroom). Unfortunately, we cannot offer a labour-only service.
Can I buy an appliance/fireplace from you and have someone else install it?
Yes, we can offer goods on a supply-only basis. However, please note that gas and solid fuel appliances must be installed by a qualified engineer.
Can you repair my fire/fireplace?
Unfortunately, we are unable to offer a repairs service.
Can you order spare parts for me?
Most manufacturers now have online shops for their spare parts, but we are happy to order spares for our existing customers.